Terms of Use

EFFECTIVE DATE: June 22, 2025

    1. ACCEPTANCE OF TERMS
    2. ELIGIBILITY
    3. ACCOUNT REGISTRATION & SECURITY
    4. ORDER CONFIRMATION & ACCURACY
    5. ORDER CANCELLATIONS
    6. EXCHANGE & RETURN POLICY
    7. INTERNATIONAL ORDERS
    8. SHIPPING & DELIVERY
    9. CARRIER LIABILITY
    10. PRICING, TAXES & AVAILABILITY
    11. PROMOTIONS & DISCOUNTS
    12. INTELLECTUAL PROPERTY RIGHTS
    13. USER CONDUCT
    14. THIRD-PARTY LINKS
    15. DISCLAIMER OF WARRANTIES
    16. LIMITATION OF LIABILITY
    17. INDEMNIFICATION
    18. SERVICE REFUSAL & ACCOUNT TERMINATION
    19. GOVERNING LAW
    20. DISPUTE RESOLUTION & ARBITRATION
    21. CHANGES TO TERMS
    22. CONTACT US

1. ACCEPTANCE OF TERMS

By accessing or using the Bandzup website (bandzup.co), you agree to be bound by these Terms of Use. Bandzup LLC (“Bandzup,” “we,” “our,” or “us”) reserves the right to update or modify these Terms at any time without prior notice. Continued use constitutes acceptance of the revised Terms.

2. ELIGIBILITY

You must be at least 16 years old to access our site. By using our services, you confirm that you meet this requirement or have appropriate parental consent where required by law.

3. ACCOUNT REGISTRATION & SECURITY

Some features may require account registration. You are solely responsible for maintaining the confidentiality of your account credentials. Bandzup is not liable for unauthorized activity that results from compromised credentials.

4. ORDER CONFIRMATION & ACCURACY

Once an order is placed, you will receive a confirmation email. Please verify that your email and shipping address are accurate. We are not responsible for delays or misdeliveries due to errors in the information you provide.

5. ORDER CANCELLATIONS

Orders cannot be canceled or modified after submission. Please double-check your order details before completing checkout.

6. EXCHANGE & RETURN POLICY

We offer exchanges or store credit under the following conditions:

  • Items must be in unworn, unwashed, original condition.
  • Original packaging and tags must be intact and attached.
  • Proof of purchase is required.

For return or exchanges, please refer to our Returns Center. All exchanges require prior authorization. Initiate return within 14 business days of delivery. Prepaid return labels are only issued if the error is on our end.

IMPORTANT NOTES:

  • Unauthorized returns or worn/damaged items may be rejected or returned to sender at your expense.
  • Final sale items, including undergarments and swimwear, are not eligible for exchange.
  • Original shipping charges are non-refundable.
  • Customer is responsible for return shipping unless due to our error.

7. INTERNATIONAL ORDERS

We do not offer international exchanges. You are responsible for any customs duties, taxes, or import fees. We are not liable for delays, fees, or rejected deliveries. Refused or unclaimed international packages are non-refundable.

8. SHIPPING & DELIVERY

Processing times are typically 1–3 business days. Full shipping terms are outlined in our Shipping Policy. All estimated transit times are provided by the carrier and not guaranteed by Bandzup.

9. CARRIER LIABILITY

We are not responsible for delivery delays or misplacements caused by shipping carriers. If tracking confirms delivery but you have not received your order, contact the carrier first. If unresolved, email contact@bandzup.co. Replacements are at our discretion.

10. PRICING, TAXES & AVAILABILITY

All prices are listed in U.S. Dollars. Prices and availability are subject to change without notice. We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud. Sales tax is charged based on applicable state or local laws.

11. PROMOTIONS & DISCOUNTS

Discounts and promotional codes must be applied at checkout and cannot be combined unless otherwise stated. Promotional offers cannot be applied retroactively.

12. INTELLECTUAL PROPERTY RIGHTS

All content on the Bandzup website—including but not limited to images, graphics, logos, and product designs—is owned or licensed by Bandzup and protected under U.S. and international copyright, trademark, and trade dress laws.

13. USER CONDUCT

You may not use the site to violate laws, infringe upon the rights of others, disrupt the service, or upload unauthorized or malicious content. Any misuse of the website will result in account termination and potential legal action.

14. THIRD-PARTY LINKS

We may include links to external websites for your convenience. These are not endorsements, and we are not responsible for their content, terms, or privacy practices. Use at your own risk.

15. DISCLAIMER OF WARRANTIES

Our services are provided “as is” without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Bandzup shall not be liable for any indirect, incidental, punitive, or consequential damages arising from use of the website or products. Liability is limited to the amount paid for the item(s) purchased.

17. INDEMNIFICATION

You agree to indemnify and hold Bandzup harmless from any claims, damages, or losses arising out of your violation of these Terms or misuse of our services.

18. SERVICE REFUSAL & ACCOUNT TERMINATION

We reserve the right to refuse service, suspend accounts, or cancel orders at our sole discretion, particularly in the event of chargebacks, abusive behavior, suspected fraud, or violations of these Terms.

19. GOVERNING LAW

These Terms are governed by and interpreted under the laws of the State of Florida, USA, without regard to conflict of law principles.

20. DISPUTE RESOLUTION & ARBITRATION

All disputes shall be resolved through binding individual arbitration in Florida. You waive class action and jury trial rights. You may only bring claims on your own behalf.

21. CHANGES TO TERMS

We may revise these Terms from time to time. The “Effective Date” will reflect the latest update. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

22. CONTACT US

For any questions or concerns regarding these Terms of Use, contact:

Bandzup LLC
Mail: 2335 E Atlantic Blvd, Suite 200
Pompano Beach, FL 33062
Email: contact@bandzup.co
Website: https://bandzup.co

Frequently Asked Questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.